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Tag Archives: Ask Our Technician

Our Technician Talks About Cutting Down On Allergies

I am going to be remodeling our house soon and thinking about adding a filtration system of some sort to the furnace.  I have heard that there are things that I can do to cut down on allergies but am not entirely certain what those are.  Do you have any ideas? -Frank B., Kent Well, [...]

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Ask Our Technician: Furnace Turns On Frequently

Q:  We recently moved into a newly built house and noticed that our furnace turns on and off frequently.  It will quickly get the house to the temperature we want it and shut off, but then turn back on again shortly afterward to start heating again.  Is this something we should be concerned about?  — [...]

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Ask Our Technician: Cold Air Coming From Vents

Q.  We often feel cold air coming out of our vents, even when our furnace is on.  What is causing this and how can we fix it?  –Gina M., Burien A.  It is possible that the duct work has disconnected somewhere in your crawl space.  You will want to check it to make sure that [...]

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Ask Our Technician: ‘Smoke’ Coming From Heat Pump

Question:  I just looked out my window and saw smoke coming from my heat pump!  I turned off power to my heat pump and put my thermostat into emergency heat in case something was wrong.  Help!  –Sarah F., Renton, WA Answer:  Don’t worry, you can go ahead and turn your heat pump back on.  What [...]

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Ask Our Technician: Gas Smells

Question:  If I smell a gas leak near my furnace, what should I do?  — Julie H., Auburn, WA Answer:  Call your gas company and they will come out for free to check the source of the problem.  It might be something unrelated to the furnace and the gas company will be able to find [...]

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